Order Processing & Handling
Every order placed with ArtticShop is processed with care. Once your order is successfully placed and payment is confirmed, our team begins preparing your items for shipment.

  • Processing Time: 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 2:00 PM CT on Friday will begin processing the following Monday.

Shipping Destinations
We currently ship exclusively within the United States, covering all 48 states and Washington D.C. We do not process orders to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.

Transit Time & Carriers
Once your package leaves our facility, you will receive a shipping confirmation email containing your tracking number.

  • Standard Shipping Delivery Time: 3-5 business days after the processing period.
    We partner with major, trusted carriers such as USPS, UPS, and FedEx to deliver your package safely and on time. The specific carrier is chosen at our discretion based on package size, weight, and the most efficient delivery route to your address. You will be able to track your package directly through the carrier’s website using the tracking link provided.

Shipping Costs
We are pleased to offer completely free standard shipping on every order delivered within the United States. There are no minimum purchase requirements or hidden surcharges.

Tracking Your Order
We want you to know where your art is at all times. A direct tracking link will be emailed to you as soon as the shipping label is generated. Please allow up to 24 hours for the tracking information to activate in the carrier’s system.

Delivery Issues
If your tracking number shows that your package was delivered but you cannot find it, please check with neighbors, building managers, and any secure mailrooms first. If the package is still missing, contact us at info@artticshop.it.com within 5 days of the reported delivery date so we can initiate an investigation with the carrier on your behalf. ArtticShop is not liable for packages lost or stolen after proof of delivery has been provided, but we will do our best to assist in locating your item.